PRIVACY POLICY(Effective Date: 03 April 2018)

Thank you for using Znack, we are committed to providing you the best online shopping and delivery experience possible. This Privacy Policy explains what information we collect, how that information is used, under what circumstances we share information, and the choices you can make about that information. This Policy applies whether you access the “Znack”, a product of “Znack Services Private Ltd” service through a browser, a mobile application, or any other method.

Information we collect

1. Personal Information that may be collected

At various points in the Znack experience, you may provide us with information about yourself. For example, when you create an account with Znack, you provide us with personal information like your name and email address. And if you place an order with Znack, we collect information including your address, phone number, birth date and the details of your order.

If you log into the Znack service through a third-party service, both we and that third-party may receive some information about you and your use of the services. For example, if you choose to log into Znack with your Facebook account, we may receive information about your contacts. We may also offer social sharing tools (such as the Facebook “Like” button) that let you share actions on Znack with other sites and vice versa. In those cases, the providers of those tools may receive information about you when you use those tools. You should check the privacy policies of these services and your settings there for more information.

If you wish to invite your friends and contacts to use the Znack Service, we will give you the option of either entering in their contact information manually or importing it from your address books on other services. In both cases, we will store this information for the sole purposes of allowing you to send your friends referral offers, for determining whether your friends use the Znack service after a referral is sent, and to remind your friends of the referral sent on your behalf.

Our partners may let us collect information about use of their sites/apps or share such information with us. For example, if you use an Znack button or widget on another site or app, we may receive information about your use of that button or widget and the third-party site/app.

2. Technical information about usage of Znack

When you use the Znack services, either through a browser or mobile app, we automatically receive some technical information about the hardware and software that is being used.

Cookies, Pixels, and Other Tracking Technologies: We, our partners, our advertisers, and third party advertising networks use various technologies to collect information, including but not limited to cookies, pixels, scripts, and device identifiers. Cookies are small text files that are sent by your computer when you access our services through a browser. We, our partners, our advertisers, and third party advertising networks may use session cookies (which expire when you close your browser), persistent cookies (which expire when you choose to clear them from your browser), pixels, scripts, and other identifiers to collect information from your browser or device that helps us do things such as understand how you use our services and other services; personalize your experience; measure, manage, and display advertising on our service or on other services; understand your usage of our service and other services in order to serve customized ads and remember that you are logged in to Znack.

We employ some third-party services to help us understand the usage of Znack and the performance of advertising, and these third-parties may also deploy cookies, pixels, or other identifiers on our site or collect information through our mobile applications. For example, we use Google Analytics to understand, in a non-personal way, how users interact with various portions of our site -- you can learn more about information that Google may collect here .

Log information: When you use Znack, our servers will record information about your usage of the service and information that is sent by your browser or device. Logs information can include things like the IP address of your device, information about the browser, operating system and/or app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on Znack, and other ways you interact with the service. If you are logged into the Znack service, this information is stored with your account information.

How we use your information

We may use the information we collect for various purposes, including to:

Collection of Sensitive personal data or information

We do not collect, store or process Sensitive personal data or information as part of our services on our Platform. During payment, only our payment processing partner(s) receive credit card information. We never store credit/debit card information.

Sharing information with Third Party service providers in relation to the Platform

To the extent necessary to provide you the services on the Platform, we may provide your Personal Information to Third Party contractors who work on behalf of or with us to provide you with such services, to help us communicate with you or to maintain the Platform. Znack is a platform that presents you with a set of retailer virtual storefronts from which you can select goods for picking, packing and delivery by individual stores to your location or, if available, for you to pick up in-store. In order to make this work, we need to share information about you and your order with the other parties who help enable the service. This includes, for example, the individual store team who pick and deliver your order, the payment processing partner(s) that we use to validate and charge your credit card, and the retail partner from whom you are purchasing goods. To be clear, only our payment processing partner(s) receive credit card information. We also share information under the following principles:

Communication

We may offer email, Znack App notifications, SMS, multimedia message service (MMS) or other forms of communication to share information with you about certain promotions or features the Platform may choose to offer or about our affiliates, subsidiaries, business partners, advertisers and sponsors. You may receive such communication when you have registered as a user in order to provide advertisements about goods and services of interest to you.

Security

We transmitting all data securely in app and web through modern cryptography using https

We strive to ensure the security, integrity and privacy of your Personal Information and to protect your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction.

We are not responsible for any breach of security or for any actions of any Third Parties that receive your Personal Information. The Services are also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event.

Legal proceedings

In the event we are required to respond to subpoenas, court orders or other legal process, your Personal Information may be disclosed pursuant to such subpoena, court order or legal process, which may be without notice to you.

Link to Third Party apps and websites

The Platform and any communication sent to you may also contain/display Third Party advertisements and links to other websites or products and services. You agree and acknowledge that these Apps and websites are operated by Third Parties and are not controlled by, or affiliated to, or associated with us unless expressly specified. We are not responsible for any form of transmission, whatsoever, received by you from any such Third Party. Accordingly, we do not make any representations concerning the privacy practices or policies of such Third Parties or terms of use of such websites or Apps, nor do we control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages or other materials available on such websites or Apps. The inclusion or exclusion does not imply any endorsement by us of the website, the Third Party, or the information on the website. The information provided by you to such Third Party websites shall be governed in accordance with the privacy policies of such websites and it is recommended that you review the privacy policy on any such websites and Apps prior to using such websites. These Third Party websites and Apps and advertisers may use technology to send the advertisements directly to your browser. In such cases, the Third Party websites or advertisers automatically receive your IP address. They may also use cookies, JavaScript, web beacons and other technologies to measure the effectiveness of their advertisements and to personalize advertising content. We do not have access to or control over cookies or other features that such Third Party websites and Apps and advertisers may use, and the information practices of these Third Party websites and Apps and advertisers are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices.

Changes to this Policy

This policy may change from time to time and any revised Policy will be posted at this page, so we encourage you to review it regularly. If we make changes, we will notify you by revising the date at the top of this Policy and, in the case of materials changes to the Policy, we may provide you with additional notice (such as a notice in our user interface or sending you a notification by email).

Contact Information

Questions or comments about our Privacy Policy? Contact us at:

contact@znack.in

Office Address

236, Purva primus 9th floor , Rajiv Gandhi Salai,

Okkiyam thoraipakkam Chennai 600097.